Help Center

Thank you! :-) We'll keep you posted if there's a sale. We recommend you don't wait to purchase again, however, as our items can sell out. 

Sorry! We can't currently do cancellations. We're working on developing a better cancellation system in the coming months.  

Oh no! We'll sort this out for you. If it's been over 40 days since you ordered (our maximum delivery time right now), submit a support ticket to us and we'll look into the status of your order and resend it to you with no questions asked.

We check each order carefully before sending it out but occasionally an order will get damaged during the shipment process. If this is the case, please submit a support ticket to us  and we'll work it out for you and resend it to you or provide you with a refund!

As noted on our shipping page and in your order confirmation emails, we ship directly from different suppliers around the world (in Europe, the US, Asia, Latin America) -- so your order, if you purchased several items,  will likely arrive in different packages. Please be patient and the rest of your order will arrive soon!